Loading pattern preview
PatternsAgent Patterns
Eve Triage Orchestrator Agent
Eve Triage Orchestrator Agent
Multi-agent support triage on Eve: a coordinator classifies requests and delegates to declared billing, technical, and escalation specialists — each with its own tools and instructions. Runs without provider credentials.
Loading pattern preview
Problems solved
Technical challenges this implementation handles out of the box.
- Route requests to specialist agents
- Narrow each specialist's tool and instruction surface
- Run independent specialist delegations in parallel
- Verify multi-agent flows deterministically
Use cases
Products and workflows this pattern is designed to support.
- Customer support request triage
- Multi-agent specialist routing
- Parallel handling of multi-intent requests
- Testing declared subagent orchestration
Setup
Requirements, wiring steps, and what this pattern adds to your project.
Getting started
Pick how you want to pull this pattern in. Then wire env vars and routes the same way.
- 1
Install into an empty project directory
Copy the tokenized install command from the preview toolbar and run it in an empty directory so the Eve package and agent tree stay together.
- 2
Install dependencies and run the verification suite
With Node.js 24+, run `pnpm install`, `pnpm verify:discovery`, `pnpm typecheck`, `pnpm build`, and `pnpm eval`.
- 3
Run the Eve development server
Run `pnpm dev` after every verification gate passes.
Files added
23 files.gitignore.node-versionagent/agent.tsagent/instructions.mdagent/subagents/billing/agent.tsagent/subagents/billing/instructions.mdagent/subagents/billing/tools/lookup_invoice.tsagent/subagents/escalation/agent.tsagent/subagents/escalation/instructions.mdagent/subagents/escalation/tools/create_ticket.tsagent/subagents/technical/agent.tsagent/subagents/technical/instructions.mdagent/subagents/technical/tools/get_system_status.tsagent/tools/agent.tsevals/evals.config.tsevals/no-delegation-for-smalltalk.eval.tsevals/parallel-fanout.eval.tsevals/route-billing.eval.tsevals/route-escalation.eval.tsevals/route-technical.eval.tspackage.jsonREADME.mdtsconfig.json
Dependencies
3 totalnpm packages
3AISDKeveZod
Requirements
- Complexity
- Intermediate
- Setup time
- ~10 minutes
- Node
- 24+
- Memory
- 256MB
